Overdue Collection Strategies – Get Paid on Time

Overdue udhar ties up your money. Here’s how to collect without losing customers.

Start Early

• Before due date – Gentle reminder: “Your payment of ₹X is due on [date]”
• On due date – “Please clear today if possible”
• After due – Escalate politely

Follow-up Steps

1. Call/WhatsApp – Personal, quick
2. Visit – If nearby and amount is large
3. Part payment – Accept partial to show intent
4. Payment plan – Weekly/monthly if needed
5. Limit credit – No new udhar until cleared

Stay Professional

• Be firm but not aggressive
• Document dates and conversations
• Keep emotion out of it
• Know when to stop (legal action as last resort)

Prevention

• Set clear terms upfront
• Send reminders before due date
• Don’t extend credit beyond limit

Stockkeeper sends reminders and tracks ageing of dues. Join the waitlist.