Staff Productivity in Retail – Simple Measures

Productive staff = more sales and better service without proportionally more cost.

Simple Metrics

• Sales per person – Total sales ÷ number of staff
• Transactions per person – For high-volume, low-value
• Tasks – Stock counting, restocking done correctly and on time

Improve

• Training – Product knowledge, billing, handling udhar
• Clear roles – Who does what
• Incentives – Small bonus for hitting target
• Tools – Easy billing, inventory app = less time on admin

For Small Shops

• Even 1–2 staff: define roles
• Track if sales go up when you add help
• Empower staff to suggest stock and promotions

Stockkeeper frees time from manual stock and billing. Join the waitlist.