Udhar Recovery Strategies – When Customers Don't Pay

Udhar is part of kirana culture. But when customers don’t pay, you need a plan.

Set Limits First

Before giving credit, set a limit per customer. New customer = low limit. Increases as they prove reliable. Communicate clearly.

Reminders

WhatsApp or verbal reminder a few days before due date. “Bhai, ₹500 due hai, kal tak de dena.” Polite but clear. Don’t wait for months.

When They Delay

Ask for partial payment. “Abhi 200 de do, baaki next week.” Stop new credit until old dues clear. Some shops charge interest after X days – state this upfront.

When to Write Off

If someone has disappeared or refuses to pay, sometimes it’s better to write off and move on. Don’t let one bad debt drain energy. Learn, tighten limits for others.

Stockkeeper sends reminders. Join the waitlist.